Privacy policy
At Delinova, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our digital products.
Information We Collect
When you use our website, we may collect the following information:
- Name
- Email address
- Billing information
- Order history
- Device and browser information
- IP address
- Cookies and website usage data
Payment information is processed securely by our payment providers. Delinova does not store your full payment card details.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Deliver digital downloads
- Provide customer support
- Respond to inquiries
- Improve our website and services
- Send order confirmations and service-related emails
- Send promotional emails if you have subscribed
You may unsubscribe from marketing emails at any time.
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance the performance of our website.
You can disable cookies through your browser settings if you prefer.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers necessary to operate our business, including:
- Shopify
- Payment processors
- Email service providers
- Analytics providers
These providers receive only the information required to perform their services.
Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we work to protect your information, no method of transmission over the Internet or electronic storage is completely secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Request a copy of your personal data
To exercise these rights, please contact us.
Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children's Privacy
Our website is intended for adults purchasing digital products. We do not knowingly collect personal information from children where prohibited by applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Delinova
Email: support@delinova.shop
Business Address:
71-75 Shelton Street
London, England WC2H 9JQ
United Kingdom